A top 100 company are looking for a Insurance Technician to join their Equine team.
Salary: £18,000.00 per year
Job Type: Permanent
Equine experience would be an advantage.
The position is accessible by bus.
- Handling inbound / outbound telephone calls from prospective and existing clients
- Follow the sales script provided to ensure all calls handled compliantly and in line with FCA rules
- Provide Insurance quotations to client base and secure sales for for Horse (vet fee) Insurance, Insurance, Horse Trailer insurance and Horsebox Insurance policies.
- Manage your own and the calendar of ‘call backs’. If a client wants a call back to take cover the employee must ensure these call backs are logged / followed up
- Pass quality assurance audits each month to a minimum of 90% pass rate
- Once trained the employee will be expected to meet the sales targets set by your Team Manager each month.
- Service existing clients calling with basic customer requests such as cancelling a policy, claim forms requested etc. and ensuring that client file notes are added and the requests are communicated to the customer service team.